General
Elevator
Facilities for disabled guests
Shuttle service (Paid)
Family rooms
Room service
Airport shuttle (Paid)
Airport pickup (Paid)
Airport drop-off (Paid)
Front Desk Services
Invoice provided
Baggage storage
Tour desk
24-hour front desk
Concierge
Private check-in/out
Safety & security
Fire extinguishers
CCTV in common areas
Smoke alarms
Security alarm
24-hour security
Safety features
First aid kits available
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Cleanliness & disinfection
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Accessibility
Wheelchair accessible
Toilet with grab rails
Cleaning Services
Laundry (Paid)
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas